Chapter 8 Appendix A2: Questionnaire changes made in 2024

8.1 Household interview

Block Question Summary Details of change Notes
BHComp
QTHCOMP.INC		 Sexfw Amended variable
name and response
option ordering		 Question now asked directly with a show card,
rather than interviewer administered.
Code ordering has been revised to alphabetical order:
1 is now Female, 2 is now Male.
Code 3 introduced for 2024 to now
accept spontaneous refusals to the question.
Extensive guidance now also
provided in the helpscreen.

The version of the question for 2024 is shown below:

ASK ALWAYS
Sexfw
NAME
SHOW CARD 1
What is your/their sex?
INTERVIEWER: if asking the respondent themselves, use “your”;
if asking by proxy, use “their”
INTERVIEWER: please refer to the Helpscreen where necessary
1. Female
2. Male
3. Refused [SPONTANEOUS – not shown on show card)

No Don’t Know, No Refusal

Helpscreen:
If a participant has a query about this question,
please read the guidance below and
choose the most suitable reply.

If a participant asks you how they should answer
e.g. should they give their sex or their gender:
Please say: “If you are considering how to answer,
please tell me the sex recorded on your birth certificate
or Gender Recognition Certificate.”

If a participant asks you how they should answer
on behalf of someone else:
Please say: “Where possible we would like you to ask
that person how they themselves would answer.
If that is not possible then please just tell me
the answer you think that they would give here.”

If a participant queries why you are asking
this question in a survey about travel:
Please say: “Your answer is key to understanding trends
in personal travel patterns in the population.
It also helps your local community by allowing local
and central government to understand
if personal travel patterns differ between females and males
and how well both groups are having their needs
met by current transport provision
and what provision both groups might need in the future.

If a participant asks why we are asking for sex rather
than gender, or why a ‘non-binary’ option has not been provided:
Please say: The question is the same as that
used in the Census in England and Wales,
and we need to keep some of
our questions consistent with the Census
due to how we analyse our results.
However, if a particular respondent wishes
to be referred to using pronouns “they/them”
during the interview (rather than “he/him” or “she/her”),
then please reassure them that
you will use their preferred pronouns
when asking the questions –
this will only come into play when asking
questions about this person by proxy,
because when they are answering for themselves
the questions will be read out
in the first person anyway (e.g. Do you ride bike?).		 Sex question changed
to align with ONS guidelines.

Question name has been
changed from ‘Sex’ to ‘Sexfw’
to indicate that the question
is asked in a different manner.
Block Question Summary Details of change Notes
BHComp
QTHCOMP.INC		 EthGroupB Amended answer
categories		 New response option: code 4 “Roma” added.

The version of the question
for 2024 is shown below:

ASK ALWAYS
EthGroupB
SHOW CARD 3
What is your ethnic group?
Please choose one option from this card
that best describes your ethnic group
or background…

White
1. English, Welsh, Scottish, Northern Irish or British
2. Irish
3. Gypsy or Irish Traveller
4. Roma
5. Any other White background

Mixed or multiple ethnic groups
6. White and Black Caribbean
7. White and Black African
8. White and Asian
9. Any other Mixed or multiple ethnic background

Asian or Asian British
10. Indian
11. Pakistani
12. Bangladeshi
13. Chinese
14. Any other Asian background

Black, Black British, Caribbean or African
15. Caribbean
16. African
17. Any other Black, Black British, or Caribbean background

Other ethnic groups
18. Arab
19. Any other ethnic group

Helpscreen:
We need to know what ethnic group
the respondent thinks they are in
(or, if you are taking proxy information,
what group the respondent thinks another household member is in).
Never attempt any judgement of your own		 Ethnicity question changed
to align with ONS guidelines.

Question name has been changed
from ‘EthGroup’ to ‘EthGroupB’
to indicate that the question
has an updated set of response options.
Block Question Summary Details of change Notes
BHComp
QTHCOMP.INC		 OthWht,
OthMxd,
OthAsn,
OthBlk
and OthEth		 Routing change Routing to subsequent ethnicity questions
amended to accommodate new codeframe in
previous question EthGroupB.

The questions are shown below:

IF ethnic group = another white background (Ethgroup = 5)
OthWht
Please can you describe your ethnic group?
ENTER DESCRIPTION OF ETHNIC GROUP.

IF ethnic group = any other mixed background (Ethgroup = 9)
OthMxd
Please can you describe your ethnic group?
ENTER DESCRIPTION OF ETHNIC GROUP.

IF ethnic group = any other asian background (Ethgroup = 14)
OthAsn
Please can you describe your ethnic group?
ENTER DESCRIPTION OF ETHNIC GROUP.

IF ethnic group = any other black background (Ethgroup = 17)
OthBlk
Please can you describe your ethnic group?
ENTER DESCRIPTION OF ETHNIC GROUP.

IF ethnic group = any other (Ethgroup = 19)
OthEth
Please can you describe your ethnic group?
ENTER DESCRIPTION OF ETHNIC GROUP.		 No further notes
Block Question Summary Details of change Notes
BAccom /
QACCOM.INC		 Accom Question rotated
back in		 This question has been added back
as part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
RECORD ALWAYS
Accom
INTERVIEWER CODE: IS THE HOUSEHOLD’S ACCOMMODATION:
1. a house or bungalow
2. a self-contained flat, maisonette or apartment
3. a room or rooms (e.g. bedsit or flatlet)
4. other?

Helpscreen:
If the household occupies a flat in a converted house, code 2
For a household to be included in category 3,
it has to share either kitchen, bath/shower
or WC with another household space		 No further notes
Block Question Summary Details of change Notes
BAccom /
QACCOM.INC		 HseType Question rotated
back in		 This question has been added back
as part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
IF Household accommodation is a house or bungalow (Accom = 1)
HseType
INTERVIEWER CODE: IS THE HOUSE/BUNGALOW:
1. detached
2. semi-detached
3. terraced (including end–terrace)?

Helpscreen:
A semi-detached house is one of a pair
which are joined together.
A house at the end of a terrace must
be coded 3 even if there are only three
houses in the terrace.
Houses which are joined only by a garage
(link-detached) should be coded as detached.		 No further notes
Block Question Summary Details of change Notes
BAccom /
QACCOM.INC		 FltTypN Question rotated
back in		 This question has been added back
as part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
IF Household accommodation is a flat or maisonette (Accom = 2)
FltTypN
INTERVIEWER CODE: IS THE FLAT/MAISONETTE:
4. Purpose-built (including in block or tenement or over shops)
5. Part of a converted house
6. Part of other converted building (e.g. former school, church or warehouse)
7. In a commercial building (e.g. in an office building or hotel)		 Codes run from 4 to 7 (rather than 1 to 4),
as this mirrors how the question was
previously programmed the last time it
was included in the survey in 2019.
Block Question Summary Details of change Notes
BAccom /
QACCOM.INC		 AccOth Question rotated
back in		 This question has been added back
as part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
IF Household accommodation is another type (Accom = 4)
AccOth
INTERVIEWER CODE: IS THE ACCOMMODATION A:
1. caravan, mobile home or houseboat
2. or some other kind of accommodation?		 No further notes
Block Question Summary Details of change Notes
BResLen /
QRESLen.INC		 HLongA Question rotated
back in		 This question has been added back
(previously on a 4-year rotation,
now asked every year).

The question is shown below:

[TO BE ASKED EVERY YEAR – WAS PREVIOUSLY
A 4 YEAR ROTATING QUESTION, BUT REINSTATED
AS AN EVERY YEAR QUESTION FOR 2024 ONWARDS]
ASK ALL
HLongA
RECORDED FOR HOUSEHOLD REFERENCE
PERSON [HRP NAME] ONLY
How long have you (has [Name]) lived at this address? …
1. Less than 12 months
2. 12 months but less than 2 years
3. 2 years but less than 3 years
4. 3 years but less than 5 years
5. 5 years but less than 10 years
6. 10 years but less than 20 years
7. 20 years or longer

Helpscreen:
Enter the number of completed years at the address.
Note that the question relates to address rather than place.
It may be possible that an individual is living
at a different address from 12 months ago
but is living in the same town and county.
We are interested in knowing
whether people have moved house recently
because that could affect their travel behaviour,
especially if they have moved out
of the immediate neighbourhood.		 No further notes
Block Question Summary Details of change Notes
BHDShop /
QHDShop.INC		 OrderA Made into
non-rotating question		 Previously asked on rotation every odd year,
but as of 2024 onwards will now be asked every year.

The question is shown below:

[OrderA to be asked every year (for 2024 survey onwards),
rather than odd years only]
ASK ALL
OrderA
SHOW CARD 6
(HELP )
I’d now like to ask a few questions about things which
[you/your household] might have had delivered.
We ask this question because we
want to see to what extent shopping online,
over the phone or by post reduces people’s
need to travel.

Nowadays, do you/does anyone in your household
ever order any of these things online,
over the phone or by post?
Do not include letters, milk, newspapers or magazines
ONLY INCLUDE THINGS FOR DOMESTIC USE
CODE ALL THAT APPLY
IF YOU NEED HELP ABOUT WHAT COUNTS AS
SHOPPING BY PHONE, BY POST OR ON THE INTERNET PRESS F9.

1. Food and drink
2. Takeaway meals
3. Clothes or footwear
4. Books/CDs/DVDs/software
5. Furniture
6. Soft furnishings/bedding
7. Electrical appliances or items (e.g. computer/fridge/TV/kettle)
8. Holiday/travel tickets
9. Any other tickets (not for travel)
10. Plants/bulbs/flowers/seeds
11. Health goods and toiletries
12. DIY/garden equipment
96. Anything else
97. (None of these)

Helpscreen:
We ask this question because we want to see to what extent
shopping by phone/post/internet reduces people’s need to travel.
INCLUDE:
Any items ordered online (on the internet) and
delivered to home or work
Any items ordered on the phone and
delivered to home or work
Any items ordered by post and
delivered to home or work
DO NOT INCLUDE:
Magazine / newspaper subscriptions (regardless of how you ordered them)
Letters, milk
Items ordered but not yet delivered
Items ordered in the shop, which are to be delivered afterwards
Items where a special journey is made to collect them		 No further notes
Block Question Summary Details of change Notes
BHDShop /
QHDShop.INC		 Deliv Split original
question and
amended routing		 The pre-existing question Deliv has been split
into two questions: Deliv1 and Deliv2.

The original question Deliv was routed to off all valid responses
to OrderA (excluding the response code 97. “None of these”).

The first of the new questions, Deliv1, is routed to off
OrderA if code 1 “food/drinks shopping items”
or code 2 “takeaway meals” are selected.

The second of the new questions, Deliv2, is routed to off
all other responses to OrderA, from code 3 to code 96,
which represent other types of deliveries
that are not food or drinks related.

These new questions are also asked every year
(instead of in odd years only, as was the case
for the old question Deliv) to align
with OrderA also now being asked every year.

The versions of these questions for 2024 are shown below:

Asked if respondent orders food/drink or takeaway meals online,
over the phone or by post (OrderA=1,2)
Deliv1
SHOW CARD 7
Can you tell me [IF OrderA=1 and 2: “, in total,”]
how often [you have/your household has]
[IF OrderA=1: “food/drinks shopping items”]
[IF OrderA=1 and 2: “ and ”]
[IF OrderA=2: “takeaway meals”] delivered,
which have been ordered online,
over the phone or by post?
(HELP )
ONLY INCLUDE THINGS FOR DOMESTIC USE
EXCLUDE MILK
1. 3 or more times a week
2. Once or twice a week
3. Less than that but more than twice a month
4. Once or twice a month
5. Less than that but more than twice a year
6. Once or twice a year
7. Less than once a year

Helpscreen:
If a self-employed person gets things for their business
delivered to home, don’t count this unless
the items are primarily for personal use.
Items don’t have to be ordered from or delivered to home.


Asked if respondent orders other goods
(excluding orders food and drink or takeaway meals) online,
over the phone or by post
(OrderA=3,4,5,6,7,8,9,10,11,12,96)
Deliv2
SHOW CARD 7
Can you tell me how often [you have/your household has]
any [IF OrderA=1,2: “non-food shopping items” /
IF OrderA<>1 and OrderA<>2: “of these things”] delivered,
which have been ordered online, over the phone or by post?
(HELP )
ONLY INCLUDE THINGS FOR DOMESTIC USE
EXCLUDE LETTERS/ NEWSPAPERS/ MAGAZINES
1. 3 or more times a week
2. Once or twice a week
3. Less than that but more than twice a month
4. Once or twice a month
5. Less than that but more than twice a year
6. Once or twice a year
7. Less than once a year

Helpscreen:
If a self-employed person gets things for their
business delivered to home, don’t count this
unless the items are primarily for personal use.
Items don’t have to be ordered from or delivered to home.		 Question split so that responses to frequency
of deliveries are easier to interpret – that is,
do responses relate to food or drinks deliveries,
or other types of deliveries.
Block Question Summary Details of change Notes
BVehNum /
QVEHNUM.INC		 CarPool Question rotated
back in		 This question has been added back as part of
a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
IF a household member is in paid employment (IchEmp = 1)
CarPool
Some companies have a car-pool from which
employees take a car when they need one.
Does your household use cars from a company car-pool?
NOTE: AS A DRIVER
1. Yes
2. No

Helpscreen:
Company pool cars are cars which are taken from
an employer run pool and not necessarily
the same one is taken each day.
They are not counted as household vehicles
and are not routed through the rest of the questionnaire.		 No further notes
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVcl Helptext updated Helptext updated to clarify that private ownership
of a household vehicle also includes leased vehicles.

The version of the question for 2024 is shown below:

FOR EACH HOUSEHOLD VEHICLE
IF household vehicle is a car, minibus, motor-caravan,
dormobile, or van (TypeVcl3=1, 2, 3, 4, or 5)
PrivVcl
Is the [Vehicle Make] [Vehicle Model]…
1. privately owned
2. or is it a company vehicle?

Helpscreen:
PRIVATELY OWNED includes vehicles:
- being leased or bought on hire purchase
- used continuously, i.e. for private as well as business purposes,
by a self-employed respondent who owns the business
and uses the vehicle as if owned, although
the respondent may state that it is owned by the company
A COMPANY car is any car for which someone
in the household pays company vehicle tax.
It includes:
- cars supplied by an employer, spouse’s employer etc.
Company cars provided exclusively for company business,
i.e. where no private usage is permitted,
should be excluded (at the first question
on vehicle ownership or continuous use).
Cars purchased from an employer should be
coded as privately owned.		 Change made to ensure that respondents are
correctly routed to the new set of questions
shown below (PrivVclOwn1 to XPrivVclOwn5).
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVclOwn1 New question
added		 The question is shown below:

FOR EACH PRIVATELY OWNED HOUSEHOLD VEHICLE
IF household vehicle is a car, minibus, motor-caravan,
dormobile, or van (TypeVcl3=1, 2, 3, 4, or 5)
AND privately owned (PrivVcl=1)
PrivVclOwn1
From the following options, what best describes
the [Vehicle Make] [Vehicle Model] when you first got it?
Was it… READ OUT…
INTERVIEWER: If question is being answer by proxy,
please ensure they answer on behalf of the main driver.
INTERVIEWER: see Helpscreen for clarification if needed.
1. … a new vehicle,
2. a used vehicle,
3. or, you don’t know?

HELPSCREEN:

The question concerns when the main driver first
got the vehicle – usually this will be the person
answering the question, but if the question
is being asked by proxy (i.e. not the main driver)
then they should answer on behalf of the main driver.

If the vehicle was first acquired via a lease (or similar)
and it was new when the lease started,
and the respondent now owns the vehicle outright
at the end of the lease, then this should
still be considered a “new” vehicle.

If the vehicle was gifted to the main driver
(for example, by a relative), then we are interested in
when the main driver themselves acquired the vehicle
as a gift, not when the relative got the vehicle,
e.g. it would be a “used” vehicle if the relative was the owner/driver
of the vehicle previously before gifting it to the main driver.		 This question is part of a new set of questions
running from PrivVclOwn1 to XPrivVclOwn5.
These questions record information on how
respondents own or have acquired use of their
household vehicles (including leasing, for example).

The filter question to this set new questions is PrivVcl.
To be routed to this set of new questions,
the household vehicle must be privately owned (PrivVcl=1),
and therefore excludes company vehicles.
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVclOwn2 New question
added		 The question is shown below:

FOR EACH PRIVATELY OWNED HOUSEHOLD VEHICLE
IF household vehicle is a car, minibus, motor-caravan,
dormobile, or van (TypeVcl3=1, 2, 3, 4, or 5)
AND privately owned (PrivVcl=1)
PrivVclOwn2
And also, from the following options, what best describes
the [Vehicle Make] [Vehicle Model] currently?
Is it… READ OUT…
INTERVIEWER: If question is being answer by proxy,
please ensure they answer on behalf of the main driver.
INTERVIEWER: see Helpscreen for clarification if needed,
and check before selecting CODE 3.
1. … owned outright,
2. currently being paid for with a loan or a credit card,
3. or, leased or owned in another way?

HELPSCREEN:
By “owned outright” we mean that the vehicle is
privately owned, in full, and not owned by a leasing or finance company. This would include a single household member owning the vehicle on their own, or joint ownership with a spouse/partner,
or even joint ownership with a sibling or other individual
that could reside outside the household
(e.g. a parent living somewhere else).

By “loan” we mean finance from an official lender
(not a relative), and we do not mean
hire purchase or any kind of leasing agreement
(if so, select CODE 3 instead).
If paying for lease/hire purchase costs
using a loan or credit card, please still select CODE 3).		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVclOwn3 New question
added		 A follow up question to PrivVclOwn2
if the respondent selected that the household vehicle
was “owned outright”.

The question is shown below:

If vehicle is owned outright (PrivVclOwn2 = 1)
PrivVclOwn3
SHOW CARD 13
You have said that you own the [Vehicle Make] [Vehicle Model] outright.
Was it… READ OUT…
INTERVIEWER: If question is being answer by proxy,
please ensure they answer on behalf of the main driver.
INTERVIEWER: see Helpscreen for clarification if needed,
and check before selecting CODE 5.
1. … paid for up front with your own money,
2. paid for entirely or partly with a loan or a credit card,
3. given to you as a gift or as an inheritance,
4. transferred into your ownership after leasing the vehicle
previously or at the end of a hire purchase agreement,
5. or, paid for or acquired in a different way?

HELPSCREEN:
By “your own money” we would include any value
obtained from part exchanging another vehicle.

By “loan” we mean finance from an official lender
(not a relative).

By “leasing” we would include leasing through
the Motability Scheme or through a personal contract
purchase agreement (PCP).

DEFINITIONS:

Motability Scheme: a scheme offered by the Motability
charity, enabling those who receive certain
mobility-related benefits to lease a vehicle at a reduced rate.
In some cases, it is possible to buy
the vehicle at the end of the lease agreement.

Personal contract purchase agreement (PCP):
typically involves paying a deposit, making
regular payments, and having the option to either
(a) return the vehicle or
(b) purchase it outright at the end of the term
using a “balloon payment”.

Hire purchase (HP): typically involves paying a deposit
and making regular payments until you own
the car outright at the end of the HP agreement.

NOTE:

Deposits needed for HP are typically larger than for PCP.

Sometimes you can get a deposit contribution from
the dealer or structure a lease deal to pay nothing upfront.		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 XPrivVclOwn3 New question
added		 A follow up question to PrivVclOwn3 if the respondent
selected “paid or acquired in a different way”.

The question is shown below:

If vehicle is owned outright but paid for acquired
in a different way (PrivVclOwn3 = 5)
XPrivVclOwn3
Please describe the other way in which
the [Vehicle Make] [Vehicle Model] was paid for or acquired.
:STRING[120]		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVclOwn4 New question
added		 The question is shown below:

A follow up question to PrivVclOwn3 if the respondent
selected “ownership after lease/hire purchase”.

If vehicle transferred into respondent’s ownership
after lease/hire purchase (PrivVclOwn3 = 4)
PrivVclOwn4
You have said that the ownership of the [Vehicle Make] [Vehicle Model]
was transferred to you after leasing the vehicle
or at the end of a hire purchase agreement.
Was it previously… READ OUT…
INTERVIEWER: If question is being answer by proxy,
please ensure they answer on behalf of the main driver.
INTERVIEWER: see Helpscreen for clarification if needed,
and check before selecting CODE 4.
1. …leased through the Motability Scheme,
2. leased through a personal contract purchase agreement (PCP),
3. leased through a hire purchase agreement (HP),
4. or, leased in a different way?

HELPSCREEN:
Motability Scheme: a scheme offered by the Motability
charity, enabling those who receive certain mobility-related
benefits to lease a vehicle at a reduced rate.
In some cases, it is possible to buy the vehicle
at the end of the lease agreement.

Personal contract purchase agreement (PCP):
typically involves paying a deposit, making
regular payments, and having the option to either
(a) return the vehicle or
(b) purchase it outright at the end of the term
using a “balloon payment”.

Hire purchase (HP): typically involves paying a deposit
and making regular payments until you own the car outright
at the end of the HP agreement.

NOTE:

Deposits needed for HP are typically larger than for PCP.

Sometimes you can get a deposit
contribution from the dealer or structure
a lease deal to pay nothing upfront.		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 XPrivVclOwn4 New question
added		 The question is shown below:

A follow up question to PrivVclOwn4
if the respondent selected “leased in a different way”.

If vehicle transferred into respondent’s ownership
after leasing in a different way (PrivVclOwn4 = 4)
XPrivVclOwn4
Please describe the other way in which
the [Vehicle Make] [Vehicle Model] was leased.
:STRING[120]		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 PrivVclOwn5 New question
added		 The question is shown below:

A follow up question if the respondent answered
that they lease or own the car “in a different way” at PrivVclOwn2.

If vehicle not owned outright or currently being paid
for on loan or credit card (PrivVclOwn2 = 3)
PrivVclOwn5
You have said that you lease or own
the [Vehicle Make] [Vehicle Model] in another way.
Is it… READ OUT…
INTERVIEWER: If question is being answer by proxy,
please ensure they answer on behalf of the main driver.
INTERVIEWER: see Helpscreen for clarification
if needed, and check before selecting CODE 5.
1. …leased through the Motability Scheme,
2. leased through a personal contract purchase agreement (PCP),
3. leased through a hire purchase agreement (HP),
4. leased without the option to buy,
5. or, leased or owned in a different way?

HELPSCREEN:
Motability Scheme: a scheme offered by
the Motability charity, enabling those who receive
certain mobility-related benefits to lease a vehicle
at a reduced rate. In some cases, it is possible
to buy the vehicle at the end of the lease agreement.

Personal contract purchase agreement (PCP):
typically involves paying a deposit, making regular
payments, and having the option to either
(a) return the vehicle or
(b) purchase it outright at the end of the term
using a “balloon payment”.

Hire purchase (HP): typically involves paying a deposit
and making regular payments until you own the car
outright at the end of the HP agreement.

Lease without the option to buy: sometimes known
as personal contract hire (PCH)

NOTE:

Deposits needed for HP are typically larger than for PCP.

Sometimes you can get a deposit contribution
from the dealer or structure a lease
deal to pay nothing upfront.		 Additional notes: same as PrivVclOwn1,
as shown above
Block Question Summary Details of change Notes
BVehTab/
QTVEHTAB.INC		 XPrivVclOwn5 New question
added		 The question is shown below:

A follow up question if the respondent answered that
they lease or own the car “in a different way” at PrivVclOwn5.

If vehicle is leased or owned in a different way
from Motability/PCP/HP/PCH (PrivVclOwn5 = 5)
XPrivVclOwn5
Please describe the other way in which
the [Vehicle Make] [Vehicle Model] is leased or owned.
:STRING[120]		 Additional notes: same as PrivVclOwn1,
as shown above

8.2 Individual interview

Block Question Summary Details of change Notes
BAttitud /
QATTITUD.INC		 CASIInt
to CASIEndY		 Routing amended
for all CASI questions		 Routing for the CASI (self-completion) module
was improved for 2024. Prior to NTS 2024,
if the respondent refused to complete the CASI module
(CASIInt=3), then the interviewer would still have to navigate through
and refuse each individual question in the CASI module.
From 2024 onwards, if the respondent refuses
then the CASI module is simply bypassed.

Question CASIInt (which itself was unchanged for 2024)
is shown below for reference:

ASK ALL
CASIInt
I now have some questions for you to answer yourself,
on the computer. The questions are about
your personal opinions on transport services, as well as
some broader questions about your feelings
on aspects of your life.

Instructions about which keys to press
will be shown on the computer screen.
If you press the wrong key I can
tell you how to change the answer.
Before we start, I’ll show you how to use the computer
programme. Please remember you can answer “don’t know”
or “prefer not to say” at any question.

When you get to the end, please tell me and we will
complete the rest of the interview with me
asking you questions again.

INTERVIEWER: IF ASKED, THIS SECTION SHOULD
TAKE AROUND 5 MINUTES PER PERSON TO COMPLETE.

INTERVIEWER: IF ASKED, THESE QUESTIONS ARE
ASKED BY SELF-COMPLETION BECAUSE THEY ARE ABOUT
YOUR PERSONAL OPINIONS AND VIEWS SO WE’D LIKE
RESPONDENTS TO COMPLETE THEM IN PRIVATE.

INTERVIEWER: Only where necessary, ask respondent
if they would like you to read the questions out to them.

INTERVIEWER: PLEASE CODE WHETHER
SELF-COMPLETION ACCEPTED.

1. Self-completion by respondent
2. Self-completion by interviewer
3. Self-completion refused		 No further notes
Block Question Summary Details of change Notes
BAttitud /
QATTITUD.INC		 CarStyle Reinstated
and amended
answer categories		 This question was first added in 2017
but removed for 2018.
It was then reinstated for 2024,
but the response options where revised slightly:

Firstly, the old code “Size of engine”
was split in two:
code 3 “Small engine” and code 4 “Large engine”.

Secondly, the old code “Brand or model”
was split in two:
code 6 “Image of brand / brand preference”
and code 7 “Image of model / model preference”.

Thirdly, the old code “Interior space / boot size”
was updated to “Interior space / functionality / boot size” (code 8).

Fourthly, the old code for “Features” was
updated with new contemporary examples for 2024:
the response option now reads as “Features –
e.g. automated parking, adaptive cruise control,
in-car Wi-Fi connection, etc.” (code 13).

Fifthly, some of the old response options
were removed for 2024:
code 11 “Colour”, code 13 “Mileage”,
code 14 “Proximity of dealership to me”, and
code 15 “I don’t have any say in which car or van to buy”.

Finally, the “Other” response option was changed to
“Other (please specify at the next question)”
(code 14) for 2024.

The version of the question for 2024 is shown below:

IF CASI section consented to (CASIInt=1,2)
If the household owns or has continuous
use of at least one vehicle (UseVcl=Yes)
CarStyle
Looking at this list, which of these things
are important to you when buying a car or van?

PLEASE SELECT ALL THAT APPLY

You can type in more than one number by pressing
the space bar between each number.

When you have given all of your answers,
press the ‘Enter’ key to move on.

1. Comfort
2. Costs – purchase / running / resale value / tax / insurance
3. Small engine
4. Large engine
5. Environmentally friendly / low CO2 emissions
6. Image of brand / brand preference
7. Image of model / model preference
8. Interior space / functionality / boot size
9. Reliability
10. Safety
11. Speed / performance
12. Style / design
13. Features – e.g. automated parking, adaptive cruise control, in-car Wi-Fi connection, etc.
14. Other (please specify at the next question)
15. Don’t know [exclusive]

HARD CHECK:
IF exclusive code “Don’t know” is selected
with other codes:
“The “Don’t know” option is exclusive and should only be selected on its own – please de-select options as necessary to progress to the next question.
Please ask your interviewer to help if needed.”		 No further notes
Block Question Summary Details of change Notes
BAttitud /
QATTITUD.INC		 XCarStyle New question
added		 This is a new follow up question to CarStyle.
It was not asked on NTS 2017 as the “Other” response
in the previous version of CarStyle did not require specifying.

The question is shown below:

IF CASI section consented to (CASIInt=1,2)
IF “other” important thing when buying a car or van (CarStyle = 14)
XCarStyle
Please specify the other thing(s) that
are important to you when buying a car or van.
:STRING[120]		 No further notes
Block Question Summary Details of change Notes
BIntUse /
QTIntUse.INC		 InTrSer Revised routing Routing to this question was improved for 2024
to ensure that fewer respondents are unnecessarily
excluded from answering it.

Previously, if any of the filter questions
HomeIUse, WorkIuse, OnGoIUse or ElseIUse were answered “Never”,
then the respondent would not be routed to InTrSer.

For 2024 onwards, the respondent would
need to answer “Never” at all four filter questions
so as not to be routed to InTrSer, thereby
maximising the number of respondents that will
answer this question.

The version of the question for 2024 is shown below:

ASK IF NOT ((HomeIUse=Never) AND (WorkIuse=Never)
AND (OnGoIUse=Never) AND (ElseIUse=Never))
InTrSer
SHOW CARD28
Have you used any of the following transport-related
online services in the last year for personal use,
including either for yourself or on behalf
of friends or family?

INTERVIEWER: Please include booking for travel overseas

CODE ALL THAT APPLY.

1. Planning a journey in advance
2. Accessing real-time journey information while on the move
3. Purchasing mainline train tickets
4. Purchasing tube, tram, metro or London Overground train tickets, or topping up travel cards
5. Purchasing ferry tickets
6. Purchasing coach/bus tickets
7. Purchasing airline tickets
8. Online check-in for flights
9. Using online administrative transport services (for example, taxing a car, renewing a driving licence or applying for a disabled parking badge)
10. Booking taxis or private hire vehicles via a website or an app
11. Booking car parking either in advance, or at the time of parking
12. Hiring an car
13. None of the above
97. Other (please specify)		 The filter questions HomeIUse,
WorkIuse, OnGoIUse and ElseIUse all concern
how often the respondent accesses the internet
for personal use (each question asks about
internet access in a different context).

Therefore, if they answered “Never”
at all four questions, then question InTrSer
becomes moot because they would not
have used any online services.
Block Question Summary Details of change Notes
BTrEmp /
QTTrEmp.INC		 PrbJobN Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If respondent is aged 16-70 (DVAge16-70)
PrbJobN
NAME
In the past 12 months have you / has [name]
turned down a job or decided not to apply
for a job you were interested in due
to problems with transport?
1. Yes - turned down a job
2. Yes - decided not to apply for a job
3. No		 No further notes
Block Question Summary Details of change Notes
BTrEmp /
QTTrEmp.INC		 PrbTyp1 Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If turned down job or decided not to apply for
a job because of transport problems (PrbJobN = 1 or 2)
PrbTyp1
NAME
What sort of problems with transport were these?
CODE ALL THAT APPLY
1. Too far
2. Car not available
3. Don’t have a current driving licence/can’t drive
4. Cost of petrol
5. Lack of parking facilities
6. Cost of parking
7. Traffic congestion/roadworks
8. Inadequate public transport
9. Cost of using public transport
10. Personal physical difficulties/disability
11. Personal safety concerns
97. Other (specify)		 No further notes
Block Question Summary Details of change Notes
BTrEmp /
QTTrEmp.INC		 XPrbTyp1 Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
IF respondent had other problem with transport (PrbTyp1=97)
XPrbTyp1
NAME
Please specify other answer.
: STRING[60]		 No further notes
Block Question Summary Details of change Notes
BWkMeth /
QTWkMeth.INC		 WkTrFo Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If usually travel to work on foot (WkTrav=8)
WkTrFo
SHOW CARD 36
What are the reasons why you/Name walk/s to work?
CODE ALL THAT APPLY.
DO NOT PROMPT. PROBE FULLY [ANYTHING ELSE?]

1. It is quick
2. It is cheap / the cheapest way / free
3. It is the most convenient way
4. I enjoy walking
5. To keep fit / exercise
6. There is a choice of routes / can take routes which I couldn’t otherwise
7. It’s better for the environment / reduces CO2 emissions
8. Flexibility / freedom / no waiting around
9. I don’t own / have access to a car
10. No parking where I need to go
11. I can’t cycle where I need to go
12. Public transport services don’t meet my needs
13. No particular reason
97. Other (please specify)		 No further notes
Block Question Summary Details of change Notes
BWkMeth
QTWkMeth.INC		 WkTrFoO Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If other reason why usually travels on foot (If WkTrvFo=97)
WkTrFoO
PLEASE SPECIFY OTHER REASON.
:STRING[60]		 No further notes
Block Question Summary Details of change Notes
BWkMeth /
QTWkMeth.INC		 WkTrBi Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If usually travels to work by pedal cycle (WkTrav=7)
WkTrBi
SHOW CARD 37
What are the reasons why you/Name cycle/s to work?
CODE ALL THAT APPLY. DO NOT PROMPT.
PROBE FULLY [ANYTHING ELSE?]

1. It is quick
2. It is cheap / the cheapest way / free
3. It is the most convenient way
4. It is easy to park / lock up
5. I enjoy cycling
6. I use my pedal cycle for work
7. To keep fit / exercise
8. There is a choice of routes / can take routes which I couldn’t otherwise
9. It’s better for the environment / reduces CO2 emissions
10. Flexibility / freedom / no waiting around
11. I don’t own / have access to a car
12. No parking where I need to go
13. I can’t walk where I need to go
14. Public transport services don’t meet my needs
15. No particular reason
97. Other (please specify)		 No further notes
Block Question Summary Details of change Notes
BWkMeth /
QTWkMeth.INC		 WkTrBiO Question rotated
back in		 This question has been added back as
part of a 4-year rotation.

The question is shown below:

[ROTATING QUESTION REINSTATED FOR 2024:
ASK EVERY 4 YEARS ONLY]
If other reason why usually travels by pedal cycle (If WkTravBi=97)
WkTrBiO
PLEASE SPECIFY OTHER REASON.
:STRING[60]		 No further notes
Block Question Summary Details of change Notes
BWhoLDJ /
QTWhoLDJ.INC		 IntPlane New soft
check added		 This soft check was added to help avoid
erroneous responses to IntPlane for respondents aged under 18.
If the respondent claimed they made 100 or more
plane trips, then the soft check would trigger.

The new soft check is shown below underneath
an existing soft check (that remains unchanged)
which applied to all respondents regardless of age.

The version of the question for 2024 is shown below:

ASK ALWAYS
IntPlane
How many times have you left the country
by plane in the last 12 months?
INTERVIEWER: ONLY INCLUDE OUTWARD JOURNEYS
GOING ABROAD. DO NOT INCLUDE INTERNAL FLIGHTS WITHIN
GREAT BRITAIN OR FLIGHTS ORIGINATING IN OTHER COUNTRIES.
ACCEPT BEST ESTIMATE IF NECESSARY.
CODE ‘NONE’ AS 0.

SOFT CHECK:
IF IntPlane>=30
“INTERVIEWER: That seems rather a lot.
Please double check.”

SOFT CHECK:
IF (respondent age<18) and (IntPlane>=100)
“INTERVIEWER: This respondent is UNDER 18
and has made 100+ flights in the past 12 months.
That seems like too many.
Please double check.”		 This soft check was added part way
through the survey year, and will have taken
effect from sometime in June 2024.

8.3 Vehicle Questionnaire

Block Question Summary Details of change Notes
BVehInt /
QVehInt.INC		 FuelTyp Routing change Routing modified for 2024 so that the question
is asked for all vehicles, rather than
only for vehicles where the registration number
has not been given (as was the case before 2024).

The version of the question for 2024 is shown below:

Ask for all vehicles:
FuelTyp
VEHICLE
SHOW CARD 51
What fuel does the [VEHICLE]’s engine use?
INTERVIEWER Bi-fuel is a combination of any two
of petrol or diesel or ethanol with national gas or LPG.
1. Petrol
2. Diesel
3. Electric/Battery only
4. Hybrid
5. Plug-in hybrid
6. Liquefied Petroleum Gas (LPG)
7. Bi-fuel (combination of two fuels)
97. Other (SPECIFY)

Helpscreen:

Electric/battery vehicle relies entirely on electricity
for fuel and can be plugged into the mains.
It has a battery pack and electric motor.
The vehicle cannot be filled up with any type of fuel.

Hybrid vehicle is mostly powered by an internal
combustion engine and uses electricity to help
drive the wheels. The battery is only recharged
when the vehicle is in use and cannot be
plugged into the mains.
The vehicle requires petrol or diesel
to fuel the internal combustion engine.

Plug-in hybrid vehicle combines both
a battery pack and electric motor
with an internal combustion engine.
Both the electric motor and the internal combustion
engine can drive the wheels.
The battery is recharged by plugging
it into the mains, though it can also
be partly recharged when in use.
The vehicle requires petrol or diesel
to fuel the internal combustion engine.		 This change was made so as to enable
routing to the new questions
about electric vehicle and plug-in hybrid
vehicle charging (DomCha, DCSma and DCAcc).
Block Question Summary Details of change Notes
BVehInt /
QVehInt.INC		 XFuelTyp Routing change This is a follow up question to FuelTyp,
asked if the response to FuelTyp is
code 97 “Other (SPECIFY)”.
The question itself remains unchanged, although
will now come on route more frequently
due to the change to the routing of FuelTyp
(asked of all vehicles) as described above.

The question is shown below:

IF Some other fuel type is used (FuelTyp = 97)
XFuelTyp
VEHICLE
PLEASE SPECIFY THE OTHER ANSWER.		 No further notes
Block Question Summary Details of change Notes
BPark /
QPark.INC		 DomCha New question
added		 A new question added to ask about
domestic chargepoints for those who own electric
or plug-in hybrid vehicles.

The question is shown below:

ASK IF any vehicle is an electric/battery only
or plug-in hybrid (FuelTyp=3,5)
DomCha
VEHICLE
Do you own a domestic chargepoint for
charging your [IF FuelTyp=3 “electric vehicle” /
IF FuelTyp=5 “plug-in hybrid vehicle”]
for your household’s own personal use?
INTERVIEWER: by “domestic chargepoint” we mean
a dedicated vehicle charging unit, either
fitted to an external wall of a home
or a floor-mounted standalone unit on the grounds
of the household’s property
INTERVIEWER: this is for charging electric/battery only
vehicles or plug-in hybrid vehicles
1. Yes,
2. No

Helpscreen:
By “domestic chargepoint” we mean a dedicated vehicle
charging unit, either fitted to an external wall
of a home or a floor-mounted standalone unit
on the grounds of the household’s property.
These units can provide charge to an electric/plug-in
vehicle’s battery at a quicker rate than
charging via a UK-standard three-pin plug socket
(i.e. the plug sockets you would find
in your home or garage to power normal
household appliances).
If the household has a private arrangement
to share a domestic chargepoint with a neighbour
then Record “No”.		 No further notes
Block Question Summary Details of change Notes
BPark /
QPark.INC		 DCSma New question
added		 A new follow-up question to DomCha added
to ask respondents with domestic chargepoints if
those chargepoints are “smart” devices.

The question is shown below:

ASK IF DomCha=1
DCSma
VEHICLE
Is your domestic chargepoint a “smart” device?
INTERVIEWER: “smart” devices are capable of
connecting to the internet or communicating directly
with the power grid. Many smart devices
can optimise vehicle charging based on certain things
such as time of day, electricity price and
the state of charge of the battery,
and can also be controlled remotely
by an app or online portal.
1. Yes,
2. No		 No further notes
Block Question Summary Details of change Notes
BPark /
QPark.INC		 DCAcc New question
added		 A new follow-up question to DomCha added
to ask respondents without domestic chargepoints
how they typically charge their electric
or plug-in hybrid vehicles at home,
or close to their home.

The question is shown below:

ASK IF DomCha=2,
to be asked of each vehicle individually
IF vehicle is an electric/battery only
or plug-in hybrid (FuelTyp=3,5)
DCAcc
SHOW CARD 55
VEHICLE
How do you typically charge your
[IF FuelTyp=3 “electric vehicle” / IF FuelTyp=5 “plug-in hybrid vehicle”]
at home, or close to your home?
CODE ALL THAT APPLY.
1. Through a communal chargepoint for residents
2. Through a domestic chargepoint that I share with a neighbour
3. Using an extension-cable to plug into a three-pin socket in my home or garage
4. Through an on-street public chargepoint (within 100 metres of my home)
5. Other (such as at a workplace or supermarket car park)
6. I do not charge my vehicle at home or close to my home {EXCLUSIVE}		 No further notes

8.4 Admin Block

Block Question Summary Details of change Notes
BIOut/QADMIN.INC MemJog New question
added		 A new question added to ask interviewers
if a memory jogger was provided or not.

The question is shown below:

ALWAYS RECORD
MemJog
Did you provide a memory jogger to anyone in the household?
1. Yes
2. No		 No further notes
BIOut/QADMIN.INC MemJogUse New question
added		 A new follow-up question to MemJog
to ask interviewers whether the respondents used
the memory joggers or not.

The question is shown below:

IF MemJog=1
MemJogUse
Were you aware that the memory jogger(s)
you provided was(were) used by the respondent(s)?

1. Yes, all were used
2. Yes, some were used (or at least some of them)
3. No, none were used
4. Unsure		 No further notes